We hope that you will find the following Tips and Website Links resources helpful.
SALES TIPS
Please scroll down to view the following topics. Be sure to look for our future Newsletters when we will discuss more sales topics!
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Closing the Sale or Gaining Commitment
Starts with the Beginning!
Gaining commitment is reaching agreement for the purchase of a product/service to everyone’s satisfaction and it starts with the first 60 seconds that you say to the prospective client/customer! It is much easier to successfully guide your prospect to make the decision to purchase if you follow these five easy steps....
- Determine first if the prospect is the decision maker and has a need for your product/service and what those needs are
- Do an excellent job of accurately presenting the benefits and features of your product
- Successfully address the prospect’s concerns and objections
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- Ask for the sale or secure commitment… at the right time
- When you have all the information about the prospect to recommend the right solution
- When you feel the prospect knows the value of our product/service to them
- After you ask for the order, be quiet until the prospect answers
Attributes of someone successful in gaining commitment:
- Knows when to close and closes often
- Enthusiastic
- Confident
- Professional
- Listens actively
- Knowledgeable about company’s and perceived competition’s products/services
- Looks for buying signals
- Watches for prospect’s positive body language- especially eyes and for a smile
- Knows how to resolve objections
- Knows right “prescription” for prospect’s “pain”
- Checks prospect’s understanding periodically
Your Customers’ Expectations Start at the Beginning of the Sale!
If we communicate accurate information and "under promise and over deliver" our products/services, we can avoid misunderstood expectations. Stastistics are clear indicators of why it's important to avoid these miscommunications.....
- It costs an average of 5 times as much to attract a new customer as to retain an existing one
- On average, dissatisfied customers tell 10 to 16 people about their negative service experiences.
- It takes 12 good service experiences to overcome a single bad one.
- 91% of unhappy customers won’t buy again from the company that displeased them.
- Of customers who switch to a competitor, up to 80% say that they were satisfied with the provider when they left.
Source: AchieveGlobal
…. That is why we always have to make sure our prospective clients and customers have a clear understanding up front about the scope of our products /services and we always need to be thinking of how we can constantly exceed our customers’ expectations!
Economic Slow Down- Obstacle or MORE Opportunity?
It’s an opportunity! We just need to do MORE to achieve the same sales goals. By doing MORE we become sharper, MORE focused and MORE effective which leads to increased revenue.
- Talk to MORE people
- Prospect MORE
- Attend one MORE networking event per month
- Network MORE effectively
- Attend MORE targeted meetings and events
- Say it with MORE impact!
- Prepare MORE for your calls and appointments
- Be MORE accountable in reaching your sales goals
- Build MORE business relationships
- Build business relationships MORE
- Plan MORE and work your plan MORE
- Become MORE efficient
- Learn MORE about your industry
- Be MORE focused
- Find out MORE about your current clients
- Spend MORE time on professional development
For our classes and programs of how to do MORE, click on the arrow below!
Effective Networking Impacts Your Bottom Line!
Effective networking is an acquired skill. To master this skill, you need to gain a thorough understanding of the successful strategies and techniques. With this in-depth knowledge, you will know how to “work the room”, which rooms to "work" and what to say. This commitment and investment of time will help you turn networking opportunities into profitable business relationships which significantly impacts your bottom line!
Benefits of networking with impact!
- Be known as the “go to” person in your industry
- Accelerates building your business network
- Enhances your referral base
INCREASES REVENUE!
Please click on the arrow above to view our Networking classes!
HELPFUL LINKS
We hope you will find these links helpful for finding out more information about news and community meetings/events in the Upstate! Please visit this page periodically as we will be adding more resources to save you time in your research!
Please let us know if you know of any others or if you see any errors!
| Chambers of Commerce |
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Anderson Area Chamber of Commerce
Greater Easley Chamber of Commerce |
www.andersonscchamber.com
www.easleychamber.org |
| Greater Greenville Chamber of Commerce |
www.greenvillechamber.org |
| Greater Greer Chamber of Commerce |
www.greerchamber.com |
Greenwood Area Chamber of Commerrce
Laurens County Chamber of Commerce
Mauldin Chamber of Commerce |
www.greenwoodchamber.com
www.laurenscounty.org
www.mauldinchamber.org |
| Simpsonville Chamber of Commerce |
www.simpsonvillechamber.com |
| Spartanburg Area Chamber of Commerce |
www.spartanburgchamber.com |
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Economic Development |
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| Anderson County Development Partnership |
www.andersonpartnership.com |
| Economic Development Alliance Pickens |
www.alliancepickens.com |
| Greater Greenwood County Economic Alliance |
www.greenwoodalliance.com |
| Greer Development Corporation (GDC) |
www.greerdevelopment.com |
| Greenville Area Development Corporation (GADC) |
www.greenvilleeconomicdevelopment.com |
| Laurens County Development Corporation |
www.laurenscounty.org |
| Spartanburg County Economic Development Corporation |
www.spartanburgscedc.com |
| Upstate Alliance |
www.upstatealliance.com |
FastTrac ® business programs
Greenville Forward (watch dog for Vision 2025)
News of the Southeastern Innovation Community |
www.fasttracsc.org
www.greenvilleforward.com
www.swampfox.ws |
| US Census Bureau |
www.census.gov |
YWCA yW Empowerment Center |
www.ywca.org |
Magazines |
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GreerNow |
www.greernow.com |
Greenville Magazine |
www.greenvillemagazine.com |
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Newspapers |
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| Independent Mail (Anderson) |
www.independentmail.com/ |
| Community Journals |
www.communityjournals.com |
| Greenville News |
www.greenvilleonline.com |
| GSA Business |
www.gsabusiness.com |
| Spartanburg Herald |
www.goupstate.com/ |
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